CARRIERS USED
We ship with Nationex, GLS Canada, Purolator or Canada Post. The carrier may vary depending on where your order is being delivered.
SHIPPING AND DELIVERY
- QUEBEC - ONTARIO
Shipping is free for all orders over $50 BEFORE taxes, AFTER promotions.
The price is $9.95 plus tax, for orders under $49.99 before tax.
- MARITIME (NB, NS, PEI, TN)
The price is $14.95 plus taxes, for all orders.
- WESTERN CANADA (MB, SK, AB, BC, TNO, YN, NUNAVUT)
The price is $19.95 plus taxes, for all orders.
***Shipping to PO Boxes is only supported by Canada Post. Charges will apply for any delivery to a PO box.
*Note that the sale of gift certificates is not taken into account in the amount required for free shipping.*
All your orders are shipped within 24 to 48 working hours, depending on the processing of your order.
Lead times may be extended due to high volume of orders or statutory holidays.
To know the follow-up of your order:
THULE PRODUCTS
Most THULE products come in oversized packaging. Therefore, shipping charges apply to orders including a THULE product.
PICKUP AT STORE
"Pickup" orders are generally available within 4 working hours following the order.
An in-store pickup email will be returned to you, when your order is ready for pickup.
To view the store's schedule, click here
SHIPPING HOLIDAYS
**Our team is working hard to ship all your orders within our usual 24 to 48 business hours. However, carriers may have additional delivery times due to holidays. We cannot guarantee the delivery time of orders.
WINTER SHIPPING
Although product labels say "do not freeze", this does not mean that the product cannot be frozen. It is a security measure that prevents improper storage of the product. The majority of them can withstand a few freeze/thaw cycles. If you have received your products and they are frozen, rest assured that once thawed, they will return to their optimum performance.Generally speaking, homogeneous solutions will have no problem with freezing, they will not separate.
Coatings, Sio2 type products will not have any problems either, these products are often rich in solvents and very chemically stable.
IMPORTANT *** READ
Centre de l'auto Élégance disclaims all liability when the package leaves our facilities. It is important to be able to receive your package safely.
*** We are not responsible for package theft. ***
Please let us know in the comments of your order, if you wish to ship your order with the required signature upon receipt, to be sure that the package is delivered to you personally.
*Charges may apply for the signature required option.*