Privacy policy

Privacy Policy of Centre de l'Auto Élégance

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

As part of our online business activities, our site uses the Shopify platform as a transactional solution provider. As such, some of your information may also be processed by Shopify. For more information on how Shopify collects, uses and protects consumers’ personal data, you can consult Shopify’s Consumer Privacy Policy, available at the following address:
https://www.shopify.com/ca-fr/legal/privacy/consumers?country=ca&lang=fr

Shopify

Collection of Personal Information

We collect the following information:

  • First and last name

  • Company name, if applicable

  • Mailing address including postal code

  • Email address

  • Telephone / fax number

The personal information that we collect is gathered through forms and through the interactivity established between you and Centredelautoelegance.ca.

We also use, as indicated in the following section, cookies and/or log files to gather information about you. This information is confidential and under no circumstances will Centre de l'Auto Élégance share this information with a third party, except when required by law or for the performance of necessary services (for example, technological or transactional providers that comply with applicable personal information protection requirements).

Forms and Interactivity

Your personal information is collected via forms, namely:

  • Website registration form

  • Order form

We use the information thus collected for the following purposes:

  • Order tracking

  • To contact you

Your information is also collected through the interactivity that may be established between you and Centre de l'Auto Élégance in the following way:

  • Email / message exchanges

We use the information thus collected for the following purposes:

  • Correspondence

Log Files and Cookies

We collect certain information through log files and cookies. This mainly includes the following information:

  • Pages visited and requests

  • Time and day of connection

The use of such files enables us to:

  • Track orders

  • Compile statistics

Right of Objection and Withdrawal

We are committed to offering you a right of objection and withdrawal regarding your personal information.

The right of objection is understood as the possibility offered to internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood as the possibility offered to internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you may contact us via:

Right of Access

We are committed to recognizing a right of access and rectification for individuals wishing to consult, modify, or delete the information concerning them.

The exercise of this right will be carried out:

Security

The personal information that we collect is kept in a secure environment. Persons working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Access management – authorized persons

  • Access management – data subjects

  • Network monitoring software

  • Computer backups

  • User ID / password

  • Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism provides maximum security, some degree of risk is always present when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out by the Office de la protection du consommateur du Québec and the laws applicable to the protection of personal information.

If any of the provisions listed conflicts with the applicable law, only that provision shall be declared null and void. The other provisions shall remain in force.

Contact

For any questions regarding our privacy policy, please send us an email at:
info@centredelautoelegance.ca